Comcast: 144 Miles of New Infrastructure Since Sandy

Comcast has said it has rebuilt 144 miles worth of cable infrastructure since Superstorm Sandy struck the Shore area and has hired extra staff for coastal area offices as an influx of seasonal customers is anticipated.

Additional customer service employees and 170 extra technicians are to start work May 25, the company said in a statement this week.

Additionally, at the company's offices in Brick, Absecon, Avalon, Northfield, Ocean City and Wildwood, the number of workstations "has been nearly doubled to provide more expedited, one-on-one attention for customers," the company said.

The company's Long Beach Island office in Ship Bottom has been "completely renovated," while its Ocean City office was destroyed and is now operating out of two temporary trailers.

The company also announced that the Shore area would be among the first in the state to receive new services, including the company's new X1 cloud-enabled platform, a home security monitoring system and its Wireless Gateway service for wireless access in homes.

Over the past several weeks, the company has enabled its Ocean County systems to be compatible with the ability to set DVRs through smartphones and for customers to receive caller ID information on their television sets.

Comcast is the cable provider for many of the region's hardest-hit areas, including the portion of Ocean County's northern barrier island from Brick's half of Normandy Beach north to Point Pleasant Beach, and all of Long Beach Island and Brigantine.

The southern half of the northern barrier island, from Toms River's portion of Normandy Beach south to Seaside Park, is served by Cablevision Systems.

Comcast said it has also started a media blitz, advertising its services and urging seasonal customers to reconnect their accounts as the summer season begins.

Customers who have questions or want to reconnect their Comcast services can call a dedicated phone line at 1-800-2SUMMER, the company said.