Brick Case Inspires Bill to Protect Elderly Patients
Ortley Beach resident's civil case still pending
Maureen Marzolla-Persi got a call late one night in February 2010 that no one should ever have to get.
Her 93-year-old mother, Peggy, an Alzheimer's Disease patient at a nursing facility in Brick, had been rushed to the hospital with injuries across her body. When she and her husband arrived at Ocean Medical Center from their home in Ortley Beach, however, an already terrifying situation instantly got even worse.
"The doctors and medical personnel who came into her room said, 'Well, what do you think really happened?'" Persi recalled.
The woman who didn't retire from her job at the Paterson, N.J. police department until age 81 had sustained a broken eye socket, a broken cheekbone, a broken jaw, a broken wrist, a badly bruised elbow, a gash on her left shin and welts on her back.
Peggy Marzolla died 65 days after she was taken to the hospital that night.
Persi said staff members at Brandywine Senior Living on Jack Martin Blvd. told her that her mother had slipped on some powder in a bathroom and fallen backward. She never believed the facility's explanation.
For Persi, trying to determine if her mother had been abused by staff at the facility was next to impossible, she said. Cases of elder abuse in New Jersey are referred to the little-known Office of the Ombudsman for the Institutionalized Elderly, which Persi said put her on a waiting list after she reported what she suspected was abuse against her mother.
The eventual investigation by the Ombudsman's office did not resut in any criminal charges in the Peggy Marzolla case, nor any sanctions against Brandywine. But the experience of the process led Persi to mount a campaign in her mother's name to stiffen state laws against elder abuse.
While both state and federal laws dictate that elder abuse constituting a crime must be reported to local law enforcement by facility staff, it first must be confirmed that a crime may have been committed before such reporting becomes mandatory – a determination that could be made by employees of the same facility where the alleged abuse took place.
Peggy's Law, named for Marzolla and initially sponsored by former state Senator Andrew Ciesla (R-Ocean) would require virtually any health care facility employee to immediately notify local law enforcement if they have "reasonable cause to suspect or believe that an institutionalized elderly person is being or has been abused or exploited."
The proposal's mandatory reporting requirements are similar to those currently in place in Florida.
Peggy's Law goes too far, however, some say.
John Indyk, Director of Governmental Affairs for the Health Care Association of New Jersey, an industry group that represents health care facilities, said Peggy's Law could mark the start of an era of "the boy who cried wolf" with regard to calls to law enforcement. Indyk said Peggy's Law calls for mandatory, immediate reporting of the "abuse or exploitation" of residents, which could lead to nuisance calls to police departments.
"It says 'abused or exploited,' but there's no mention of a crime," said Indyk.
"If you have a dementia patient who says every day, 'my watch is missing, my watch is missing,' you'd have to call the police about that," he said. "It could turn out he doesn't even have a watch."
Indyk said current laws are sufficient to protect elderly patients, and facility staff are competent to determine whether a crime may have been committed before notifying authorities.
"If, in fact, something goes wrong, they get fined" for failing to report a crime, said Indyk.
But Persi, who has lobbied on behalf of Peggy's Law before legislative committees in Trenton, maintains that police should be called to investigate potential cases of abuse before anyone else. One of the most important aspects of Peggy's Law, she said, is that medical personnel from outside a nursing facility, such as EMTs and hospital staff, would also be compelled to immediately report potential elder abuse.
"I think that it would put a different focus on the next group of people, like the EMTs who would see her right after injuries occurred, or the admitting person at the emergency room," said Persi.
The bill has local support, including a unanimous vote of support from the Brick Township Council at a recent meeting.
Since Ciesla's retirement, Senator James Holzapfel has taken on sponsorship of Peggy's Law in the Senate and Assembly members David Wolfe and Caroline Cassagrande in that chamber.
There has been little action on the bill, however, and it has yet to be released from committee for a full vote in either chamber.
"It's not a sexy topic," said Persi. "It doesn't draw a lot of attention."
Persi said though there were never any criminal charges filed in her mother's case, a second investigation ordered by the governor's office identified three adults who were in her mother's room about the time when sustained her injuries.
Persi is now pursuing a civil case against Brandywine and those three individual staff members. The staff members are all being represented by Brandywine's attorney, legal filings reviewed by Patch show. Depositions in the case are scheduled to take place next month.
A staff member at Brandywine's corporate office in Mount Laurel returned an initial call from Patch requesting an interview on the case, but did not respond to later inquiries to schedule that interview.
Persi has recently resorted to staging solo protests outside Brandywine's building on Jack Martin Blvd., where she said she receives occasional jeers from staff but occasional words of support from passersby.
"I will not give up, I will not let it go," she said.
Sue
6:27 am on Monday, July 23, 2012
Don't give up. A tragedy has occurred and the elderly need protection.
oldsoldier
8:50 am on Monday, July 23, 2012
Such a tragic incident, and my sympathies to the family. I do not want to hit this too hard, but I think this should cause all of us to truly evaluate our own family values. In my opinon, in this day and age, we work so much and keep so busy and make it too convenient to ship our family off someplace without spending the time we probably should with them. This is not only our kids, but our elderly. Those of you who are stay at home parents, care for your elders at home, or visit them regularly at a nursing or retirement home know what I mean (and big thumbs up by the way). There are not enough laws or regulations to compensate for family, nor are there any better advocates for our loved ones than us. Hopefully, those at the facility responsible for this woman's injuries will be dealt with appropriately.
Karen Borga
9:04 am on Monday, July 23, 2012
Congratulations on the progress of your wonderful cause. You truly are an Angel for so many who can not speak for themselves. Many blessings to you ~ Karen
oldkodger
10:58 am on Monday, July 23, 2012
the Ombudsman's office should be closed and all the workers there should lose thier job, all they do is collect a pay check. The county Board of Health should be responsible for oversight. But more incompetent government regulators are a joke. Bernie Madoff never got caught by them.
ALM
11:23 am on Monday, July 23, 2012
Horrible place. There were a few good staff members years ago, but for the most part they are terrible. Just a holding facility at best. All they care about is collecting their fee, when the money runs out you get the boot if you're ready or not.
Bricktown Lew
11:43 am on Monday, July 23, 2012
Yeah, she slipped on some powder, alright! And then what? Down a flight of stairs and into the middle of busy Jack Martin? My heart goes out to the poor woman and her family as well as all of the other victims out there.
Theresa Cazella
12:23 pm on Monday, July 23, 2012
I am having the same problem with Towerlodge care center in Wall NJ..we took my mom there due to bad dimentia after only 4 days I received a call at 3 am stating she fell out of her wheelchair...47 stiches to her face and very tramatic for us all...i have reported several cases of bruising then 3 weeks ago another fall with another hugh gash on her for head..i mett with administration well you know how that went..I have 2 cases with the Ombudsman and have gotten nowhere..they r a waste of time..i would like to contact someone who will care just not sure who..my moms cases appear to be negligence but we put pur loved one in places to be safe..well that does not appear to happen....
alicia jones
1:44 pm on Tuesday, July 24, 2012
I had my Mom in Tower lodge care center for just shy of two years. My husband and I cannot disagree with you more. We felt the staff was extremely dedecated, commited and hard working to keeping our loved one safe. We infact felt the administrator was extremely involved and truly cared for all the residents.
Kelly Gorga
4:16 pm on Monday, July 23, 2012
I support Peggy's Law!
Yeah! That's the ticket!
4:38 pm on Monday, July 23, 2012
Obamacare. Vote for me.
So Much to Say
8:41 pm on Monday, July 23, 2012
John Indyk, Director of Governmental Affairs for the Health Care Association of New Jersey would say ANYTHING to help support MONSTER's that abuse the elderly.
I'll bet his tune would change if it was his mother or father.
I SUPPORT Peggy's law!!!!
Marsha Cudworth
8:28 am on Tuesday, July 24, 2012
More caring family members need to join together to demand the changes necessary to protect the elderly from abuse, as we do for young children! To ask staff members to report these crimes when they may be the ones committing them (and raking in the fees) obviously is not the key. There must be an outside third party that is called immediately to make those determinations!
The reporting of a watch stolen every day from a dementia patient is clearly not what this bill is intended to protect. I support Peggy's Law and I pray our elected officials use some common sense here! (mmmm, am I asking too much?!)
oldsoldier
1:31 pm on Tuesday, July 24, 2012
I agree with much of what you posted. The caring family members need to be involved, and verify the care their loved ones are receiving. Being aquainted with some who work in this field, one of the biggest problems is that relatives don't visit. As I posted earlier, more laws and regulations cannot replace family. Family must be involved. In my opinion, if you have a loved one in a nursing home, and you are the one who oversees the loved ones affairs, and you are not checking on them, then YOU are as much at fault as the staff. Perhaps another law should be created, which would require the relative/person with power of attorney over the nursing home patient to submit some kind of documentation of regular visits and observations of their loved ones to the same State Government Agency overseeing these nursing homes. I don't think anyone here would have a problem with that, being that these are our loved ones. This way, the Government can hold everyone (family and nursing staff) accountable.